In short: scanclar processes photos of your documents only to generate your summary. We do not sell your data, and your documents are not used for training.
scanclar ("we", "us") provides a mobile application that helps you understand official letters and documents by scanning them and generating a plain-language summary. This policy explains what information we collect, how we use it, and your choices.
To provide the service, document images are processed by our technology partner, Anthropic, under a data-processing arrangement that prohibits using your content to train their models. Our backend infrastructure is hosted by Render. Payments are processed by Apple's App Store or Google Play, not by us directly.
Document photos are used to generate your summary and are not retained on our servers longer than needed to complete that request. Your scan history (summaries, not necessarily the original photos) may be stored locally on your device so you can revisit past scans.
scanclar is used across the United States, and by 2026 more than twenty states have their own comprehensive consumer privacy laws - including California (CCPA/CPRA), Virginia, Colorado, Connecticut, Utah, Oregon, Texas, and many others. These laws differ in their exact thresholds and wording, but most give you rights along these lines:
Regardless of which state you live in, you can exercise any of these rights by emailing us at the address below. We will verify your request and respond within the time required by applicable law (typically 45 days, with a possible extension).
Some of these state laws only apply to businesses that meet certain size or revenue thresholds. As a matter of practice, we intend to honor these rights for all users regardless of whether a specific threshold technically applies to us.
If we operate scanclar from within the EU/EEA or the UK, EU/UK data protection law (GDPR / UK GDPR) may apply to our processing of your personal information as the controller, even if you are located in the United States. Where GDPR/UK GDPR applies to us, you additionally have the right to access, rectify, erase, restrict, or object to processing of your personal information, and the right to lodge a complaint with a supervisory authority. Contact us at the email below to exercise any of these rights.
scanclar is not directed to children under 13 (or under 16 in states/laws that use that threshold), and we do not knowingly collect personal information from children under those ages.
We may update this policy from time to time - for example, as new state privacy laws take effect. Material changes will be reflected by updating the "Last updated" date above.
Questions about this policy, or want to exercise any of the rights above? Email us at hello@scanclar.com.